RESUME

Felipe Korzenny, Ph.D.

Professor of Advertising & Integrated Marketing Communication, and
Director of the Center for Hispanic Marketing Communication, Florida State University


Contact Information:
Department of Communication
296 Champions Way

P.O. Box 3062664

Tallahassee, FL  32306-2664

 

Mobile Phone:  650 274 3700

 

E-mail:  Click Here

 

 

Related websites:

http://korzenny.comm.fsu.edu

http://hmc.comm.fsu.edu

http://www.cheskin.com/blog/perspectives/korzenny.html

http://www.korzenny.com/

 

AMA Berry Book Prize Top Six Finalist for Best 2006 Marketing Book

 

image002Finalist

 

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Table of Links in this Resume

 


 

 

Felipe Korzenny, Ph.D.

                                                                               

EDUCATION

 

Ph. D. Michigan State University, December, 1977.   Major: Communication Research with two areas of concentration:  (1) Communication of Innovations Across Cultures, and (2) Effects of Mass Communication.

 

M.A.   Michigan State University, September, 1975.  Major:  Communication Research with main emphasis on Mass Communication.

 

B.A.    Universidad Iberoamericana, Mexico City, Mexico, July, 1973.  Major: Advertising;  Minor: Television Production.

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AREAS OF SPECIALIZATION

 

·                     Marketing and Market Research

·                     Advertising Account Planning and Research

·                     Hispanic Marketing

·                     Integrated Marketing Communication

·                     Intercultural Communication

·                     Communication of Innovations: Ideas, Practices, Products

·                     Research Methods in Communication

·                     Effects of Mass Communication

·                     Communication in Organizations

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PROFESSIONAL EXPERIENCE

Professor of Communication, Advertising and Integrated Marketing Communication, Director of the Center for Hispanic Marketing Communication at Florida State University, Fall 2003 - present

Senior Consultant to Cheskin, Fall 2003 – Fall 2007

Principal and Co-Founder, Cheskin, 1999 - 2003

President & CEO, Hispanic & Asian Marketing Communication Research, 1987 - 1999.

President, SuperDatos de México, 1992 – 2003

Professor of Communication, Department of Speech and Communication Studies, San Francisco State University.  1984-1992.

Coordinator of Graduate Studies, Department of Speech and Communication Studies, San Francisco State University.  Summer 1986-1992.

Associate Professor of Communication, Department of Communication, Michigan State University, East Lansing1982-1984.

Director of Research and Development, Comunicología Aplicada de México, México City.  1981-1982 (while on leave from Michigan State University)

Assistant Professor of Communication, Department of Communication, Michigan State University, East Lansing. 1977-1982.

Consultant to National and International Organizations in the areas of Marketing, Hispanic Marketing and Communications, Development Communication, and Intercultural Training and Research,.  1976-present.

Professor of Advertising and Photography, Universidad Iberoamericana, México City.  1971-1973.

Account Executive, Manager, and Manager of Production at three advertising Agencies in Mexico City.  1970-1972.

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TEACHING EXPERIENCE

 

Principal Courses Taught

Hispanic Marketing Communication
Account Planning

Integrated Marketing Communication
Multicultural Marketing Communication

Advertising Campaign Design
Communication of Innovations and Change

Cross-Cultural/Intercultural Communication       

Effects of Mass Communication                      

Research Methods             

Human Communication and New Technologies  

Intracultural Communication       

Introduction to Human Communication/Fundamentals   

PhotographyPublic Speaking     

Quantitative Strategies in Communication Research       

Re-Entry Transition Management Communication Workshops for the Agency for International Development 

The Role of Media Technologies in Development

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ADVISING AND MENTORING

At Florida State University, Michigan State University, and at San Francisco State University have advised multiple students, both graduate and undergraduate, every year.  Served as committee member and/or chair and/or thesis/dissertation director of many Master and Doctoral students.

Mentored over 50 researchers at Hispanic & Asian Marketing Communication Research and at Cheskin (1991 – 2003) in the areas of research design and execution and in marketing strategy.
Received an Outstanding Mentor Award from San Francisco State University in 1989.
Lucinda Watson, a former advisee, dedicated her book:  How They Achieved to Felipe Korzenny as her "best mentor."

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BOOKS AND MONOGRAPHS

with Betty Ann Korzenny, Holly McGavock, and Maria Gracia Inglessis, The Multicultural Marketing Equation:  Media, Attitudes, Brands and Spending.  A study of the Florida State University Center for Hispanic Marketing Communication and AOL/DMS. September 2006.

primary contributor to the Yankelovich MONITOR Multicultural Marketing Study 2007.

primary contributor to the Yankelovich MONITOR Multicultural Marketing Study 2006.

with Betty Ann Korzenny, Hispanic Marketing: A Cultural Perspective. Burlington, MA: Butterworth-Heinemann/Elsevier, Published September 15, 2005.

primary contributor to the Yankelovich MONITOR Multicultural Marketing Study 2005.

primary contributor to the Yankelovich MONITOR Multicultural Marketing Study 2003, a study conducted witht he collaboration of Cheskin and Images USA

primary contributor to the Yankelovich/Cheskin 2002 Hispanic MONITOR.

with Stella Ting-Toomey (Eds.).  Effects of the Media Across CulturesInternational and Intercultural Communication Annual, SCA, Vol. XVI.  Beverly Hills, CA.: SAGE Publications, 1992.

with Stella Ting-Toomey (Eds.).  Interpersonal Communication Across CulturesInternational and Intercultural Communication Annual, SCA, Vol. XV.  Beverly Hills, CA.: SAGE Publications, 1991.

with Stella Ting-Toomey (Eds.).  Communicating for Peace:  Diplomacy and Negotiation   International and Intercultural Communication Annual, SCA, Vol. XIV.  Beverly Hills, CA.: SAGE Publications,  1990.

with Stella Ting-Toomey (Eds.).  Language, Communication, and Culture.    International and Intercultural Communication Annual, SCA, Vol. XIII.  Beverly Hills, CA.: SAGE Publications,  1989.

with Bradley S. Greenberg, Michael Burgoon, and Judee Burgoon.  Mexican Americans and the Mass MediaNorwood, N.J.:  ABLEX Publishing Company, 1983.

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BOOK CHAPTERS

With Maria Gracia Inglessis, Hispanic Ad Agencies: Taking the Pulse of Their Market.  In Michael B. Hinner (ed), The Influence of Culture in the World of Business.  Frankfurt am Main: Peter Lang, Europaischer Verlag der Wissenschaften, 2007, pp 435 – 442.

To Translate Or Not to Translate, That is the Nagging Problem!  In Michael B. Hinner (ed.), Introduction to Business Communication.  Frankfurt am Main:  Peter Lang, Europaischer Verlag der Wissenschaften, 2005, pp. 319-320

With Betty Ann Korzenny,  A Psycho-Socio-Cultural Approach to Hispanic Market Research in the United States.  In Michael B. Hinner (ed.), Introduction to Business Communication.  Frankfurt am Main:  Peter Lang, Europaischer Verlag der Wissenschaften, 2005, pp. 309-318

Relevance and Application of Intercultural Communication Theory and Research.  In Samovar, Larry A. and Porter, Richard E. Intercultural Communication: A Reader  (6th Ed.). Belmont, CA: Wadsworth, 1991.

with Peter Yaple,  Mass Communication Across Cultures, in Asante, M. and W.B. Gudykunst (Eds.), Handbook of Intercultural Communication  (Second Edition).  Beverly Hills, CA.:  SAGE Publications,  1989.

with Betty Ann Korzenny, Quantitative Research in Intercultural Communication, in W. B.  Gudykunst and Y. Y. Kim (Eds.), Methods for Intercultural Communication Research. International and Intercultural Communication Annual, SCA, Vol. VIII. Beverly Hills, CA: SAGE Publications, 1984.

Communication and Problem Solving Across Cultures, in Gary Althen, (Ed.), Learning Across Cultures.  Washington, D.C.: National Association for Foreign Student Affairs, 1981.

with Betty Ann Griffis, Education in Intercultural Training, in D.R. Barker (ed.), Handbook for Intercultural Trainers, Ch. 3. Washington, D.C.: SIETAR, 1980.

with Bradley S. Greenberg and Charles K. Atkin, Trends in the Portrayal of the Elderly, in B.S. Greenberg (Ed.), Life on Television, Ch. 3. Norwood, N.J.: ABLEX, 1980.

with Bradley S. Greenberg, Nadyne Edison, Carlos Fernandez-Collado, and Charles K. Atkin, Antisocial and Prosocial Behaviors on Television, in in B.S. Greenberg (Ed.), Life on Television, Ch. 8. Norwood, N.J.: ABLEX, 1980.

with Bradley S. Greenberg, David Graef, Carlos FernandezCollado, and Charles K. Atkin,  Sexual Intimacy on Commercial Television During Prime time, in B.S. Greenberg (Ed.), Life on Television, Ch. 9. Norwood, N.J.: ABLEX, 1980.

with Bradley S. Greenberg, Carlos Fernandez-Collado, David Graef, and Charles K. Atkin, Trends in the Use of Alcohol and Other Substances on Television, in B.S. Greenberg (Ed.), Life on Television, Ch. 10. Norwood, N.J.: ABLEX, 1980.

with Bradley S. Greenberg and Charles K. Atkin,  Styles of Parental Disciplinary Practices as a Mediator of Children's Learning From Antisocial Television Portrayals, in D. Nimmo (Ed.s), Communication Yearbook 3.  New Brunswick, N.J.: Transaction Books, 1979.

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JOURNAL/TRADE PUBLICATION ARTICLES

Segmenting Hispanics for Marketing. Guest Editorial in Today's Grocer, Vol. 50, No. 12, August 2006, p. 1B and 7B.

With Maria Gracia Inglessis, Taking the Pulse of their Market, Quirk's Marketing Research Review, Advertising Research Issue, Volume XX, Number 4, April 2006, pp. 48 -53.

Evolving Views of the US Hispanic Market.  Exclusive Report in Today’s Grocer, Volume 49, No. 12, August 2005, pp. 1B and 2B.

Your language, their language, or both? A new perspective on Hispanic Media Planning. Quirk's Marketing Research Review, Vol. XIX, Number 6, June 2005, pp. 54-57.

Hispanic Consumers and Hispanic Media Evolve. Guest Editorial in Today's Grocer, Vol. 48, Number 12, August 2004, pp. 1C and 9C.

Hispanic Marketing Q&A.  Quirk's Marketing Research Review, Vol. XVIII, Number 4, April 2004, pp. 48 - 55.

The Hispanic Grocery Store Experience.  Guest Editorial in Today's Grocer, Vol. 47, Number 12, August 2003, p. 3G.

Hispanic and Entertainment:  Insights for Culturally Relevant Marketing.  Hispanics Today, a publication of the Hispanic Association on Corporate Responsibility.  April 2003, pp. 93-98.

Key to Reaching Hispanics:  Word of Mouth, Door-to-door, and Network Marketing, in the special marketing section of the March/April  2003 issue of Minorities in Business Magazine.

Establishing a bond:  The evidence for Spanish language marketing and marketing research.  Quirk's Marketing Resarch Review, Vol. XVI, Number 4, April 2002, pp 34-39.

Tendencies in a Future Without Wires, Latino Business Association Journal, Fall 2001

Location, Location, Location!  Latino Business Association Journal, Summer 2001

The Brave New World of 3G, Latino Business Association Journal, Spring 2001  

with Lyle Personette and Denise Klarquist, The Digital World of the US Hispanic II, Cheskin publication, January 2001.

E-Commerce and Gap, Latino Business Association Journal, Fall 2000

Predicting the Future:  Hispanic Business Opportunities in a Technology Driven World, Latino Business Association Journal, July/August 2000

The Digital Hispanic World, Latino Business Association Journal, June 2000

Hispanic Business Challenges and Opportunities For The New Millennium, Hispanic Business Journal, January 2000.

Acculturation vs. Assimilation Among Hispanics: e-mail Self-Reports.  Quirk’s Marketing Research Review, Vol. XIII, No. 10, November 1999, pp. 50-54.

with Rebecca Abravanel. Ph.D., Acculturation:  Conceptualization and Measurement.  Quirk’s Marketing Research Review,  Vol. XII, No. 4, April 1998, pp 32-37.

with Betty Ann Korzenny, Ph.D., Trends in Hispanic Research.  Quirk’s Marketing Research Review, February 1998

with Rebecca Abravanel, Ph.D., and Adrien Lopez Lanusse, Research Uncovers Hispanic Advertising Impact. Quirk’s Marketing Research Review, April 1997

with Betty Ann Korzenny, Ph.D., Rebecca Abravanel, Ph.D., and Adrien Lopez Lanusse, Spanish-language Advertising Boosts Loyalty. Quirk’s Marketing Research Review,  January 1996.

with Betty Ann Korzenny and Sandra M.J. Wong, Imagery in cross-cultural research. Quirk’s Marketing Research Review, January, 1995.

with Betty Ann Korzenny, Cultural adaptation of research procedures and instruments in Hispanic and other cultures. Quirk’s Marketing Research Review, January, 1994.

with Betty Ann Korzenny, When a Hispanic is not a Hispanic:  Issues in conducting Hispanic qualitative research.  Quirk’s Marketing Research Review, November, 1992.

with Betty Ann Korzenny, Psycho-socio-cultural Hispanic research.  Quirk’s Marketing Research Review, February, 1992.

with Joyce McLure and  Barbara Rzyttki,  Ethnicity, Communication, and Drugs.  Journal of Drug Issues,  Volume 20, No. 1, Winter 1990, pp. 87-98.

with Patricia Dollinger,  Stranger Ethnicity and Communication.  Arizona Communication Journal, 1989.

with Mike Durance,  Focus Groups for Translation Equivalence Among Hispanics.  Marketing News,   September, 1989.

with Elizabeth Schiff,  Hispanic American Perceptions of Communication Discrimination.  Hispanic Journal of the Behavioral Sciences, Vol. 9, No. 1, 1987, pp. 33-48.

with Wanda del Toro and James Gaudino, International News Media Exposure, Knowledge, and Attitudes,  Journal of Broadcasting and Electronic Media, Vol. 31, No. 1, Winter 1987, pp 73-87.

with Betty Ann Korzenny and Gema Lopez Montes de Opitz, Mass Communications in México,  Studies In Latin American Popular Culture, Vol. 6, 1987, pp. 197-216.

with Milton J. Shatzer and Betty Ann Griffis-Korzenny, Adolescents Viewing Shogun: Cognitive and Attitudinal Effects.  Journal of Broadcasting and Electronic Media, Vol. 29, No. 3, Summer 1985, pp. 341-346.

with Betty Ann G. Korzenny and Gilda Sánchez de Rota, Women's Communication in Mexican Organizations.  Sex Roles: A Journal of Research, Vol. 12, Nos. 7/8, April 1985, pp. 867-876.

with George B. Armstrong and Tatiana Galván,  Para Comunicar la Planificación Familiar:  El Caso de México. Cuadernos de Comunicacion, Edición Anual, No. 94, Diciembre 1984, pp. 60-68.

with George B. Armstrong and Tatiana Galván,  Mass Communication, Cosmopolite Channels and Family Planning Knowledge, Attitudes and Practice Among Rural Villagers in México.  Development and Change, Vol. 14, 1983, pp. 237-253.

with Kimberly A. Neuendorf,   The Perceived Reality of Television and Aggressive Predispositions Among Children in México.   International Journal of Intercultural Relations, Vol. 7, 1983, pp. 33-51.

with Kimberly Neuendorf, Michael Burgoon, Judee K. Burgoon, and Bradley S. Greenberg,  Cultural Identification as a Predictor of Content Preferences of Hispanics.  Journalism Quarterly, Vol. 60, No. 4, Winter 1983, pp. 477-485

with Carrie Heeter, Bradley S. Greenberg, Bradley E. Mendelson, Judee K. Burgoon and Michael Burgoon,  Cross Media Coverage of Local Hispanic American News.  Journal of Broadcasting, Vol. 27, No. 4, Fall 1983, pp.395-402.

with Bradley S. Greenberg, Carrie Heeter, Judee K. Burgoon, and Michael Burgoon,   Local Newspaper Coverage of Mexican Americans.  Journalism Quarterly, Vol. 60, No. 4, Winter 1983, pp.

with Betty Ann Korzenny, Mujeres en Comunicación: Teoría e Investigación.  Chasqui,  (CIESPAL)  Julio, Agosto, Septiembre, 1982, Número 4, pp. 12-17.

La Comunicación y la Resolución de Problemas Interculturales, Cuadernos de Comunicación, No. 78, Febrero 1982, pp.13-24.

with Connie Bauer, Testing the Theory of Electronic Propinquity:  Organizational Teleconferencing.  Communication Research, Vol 8, No. 4, October 1981, pp. 479-498.

with Betty Ann Griffis, Bradley S. Greenberg, Judee Burgoon, and Michael Burgoon,  Los contextos comunicativos hispanos en USACuadernos de Comunicación, No. 75, Noviembre, 1981, pp. 23-43.

with Betty Ann Griffis and Patricia Cannon,  Overall 1980 SIETAR Conference Evaluation.  International Journal of Intercultural Relations, Vol. 4, 1980, pp. vii-xi.

with Kimberly Neuendorf, Television Viewing and Self-Concept of the Elderly.  Journal of Communication, Vol. 30, No. 1, Winter 1980, pp. 71-80.

with Bradley S. Greenberg, David Graef, Carlos Fernandez-Collado, and Charles K. Atkin,  Sexual Intimacy on Commercial Television During Prime Time.  Journalism Quarterly, Vol. 57, No. 2, Summer 1980, pp. 211-215.

with Bradley S. Greenberg and Charles K. Atkin,  Control de los Paders sobre los niños que ven televisión.  Cuadernos de Comunicación, Año 6, números 62-63, agosto-septiembre 1980, pp. 35-44.

with Nicky Stoyanoff, Martin Ruiz, and Amnon Ben David,  Metric Multidimensional Scaling and Automatic Message Generation Applied to the Tourism Industry:  The Case of IsraelInternational Journal of Intercultural Relations, Vol. 4, 1980, pp. 77-95.

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